MySmartPool Support

We're here to help.

Questions about your water chemistry, an ICO monitor, a UV system, or your robotic cleaner? Get answers in seconds from our AI, or talk to a real human on our team.

Smart Pool Assistant

Ask MySmartPool AI.

Instant, expert answers — 24/7. Pool chemistry, product setup, order status, troubleshooting, and everything in between.

Or Reach Us Another Way.

Three ways to get the help you need. Pick whichever feels right.

AI Assistant

Ask the AI

The fastest way to get unstuck. Trained on every product we sell and ready to help, day or night.

Give Us a Ring

Call our team

Prefer a quick call? Reach us at +1 (737) 717-0571 Mon – Fri, 9am – 5pm ET.

+1 (737) 717-0571

Real Humans

Chat with our team

Sometimes you just want a person. Message us during support hours and we'll jump right in.

Send a Message

Drop us a note

Have a longer question or some feedback? Send it our way and we'll reply within one business day.

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Live team: Mon – Fri, 9am – 5pm ET · +1 (737) 717-0571 · AI assistant: always on.

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